---> DHL (postal service) transit time delay (status 04.12.2020)

Unfortunately we have just received the message that DHL is already reaching the capacity limits in some parcel centers in Germany and
delays in the standard delivery time must be expected.

For a punctual delivery of your order, we therefore recommend choosing UPS shipping in the ordering process.

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---> EXTENDED EXCHANGE PERIOD UNTIL January 15th 2021

Shop your christmas presents now and take advantage of the extended exchange period until January 15th 2021!

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---> COVID-19 Info - Order handling and shipping as usual - store still closed 

For organizational reasons (including a greatly increased number of online orders, emails and returns, hygienic effort, sales space that is too small), our shop in Hochheim
remains closed until further notice.

Online orders will continue to be processed as normal and usually received by 2:00 p.m. shipped the same day. Unfortunately, phone and email support is currently very limited.
The current processing time for emails is approx. 2-4 working days!

The current processing time for returns is currently also approx. 2-4 working days!


Stay healthy! Your Rollerderbyhouse Team

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