wheelfinder
wheelfinder
Our store is open again!

We offer you the opportunity to shop in our brick and mortar store again!

Store Opening hours:

Monday: store is closed!

(To improve our mailorder performance we concentrate on online shop orders and phone/email communication)

Tuesday - Friday: 2.00 p.m. to 6.00 p.m.

(We ask that you ensure that our shop closes on time and plan enough time for a visit.)


Important notice for our league customers

First of a all we would like to thank you for the years of loyalty and the wonderful cooperation. We hope to continue to have many great years together and mutual support.

As well known, the cost of energy supply has risen significantly. We are also affected by this! Furthermore, the prices for packaging material have tripled, fees for payment service providers (e.g. Paypal) have risen, fees for shipping service providers (DHL, UPS) have risen and long-standing suppliers are canceling discounts and/or increasing our wholesale prices. As a result, we lack more and more financial leeway, which is the basic requirement for being able to grant league discounts at all.

But since we want to support the sport and you as usual, we have found a way to continue to grant you 50% of the agreed league discount!

The voucher codes remain the same, only the discount has changed. So you don't have to do anything except redeem the code as usual with your next purchase :)

We hope for your understanding and better times again soon!
DerbyLove

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You can return the products and get your money back within 14 days (from the day you received the goods).

---->> IMPORTANT: The items must of course be unused. Used goods cannot be exchanged!

Please send your return to:


Grindhouse GmbH
Altkoenigstr. 12
65239 Hochheim
Germany

As soon as we have received the return and processed it, we will refund the purchase price using the payment method originally chosen.
In the case of cash on delivery payments, please include a note in the package on which you note your bank details.

Additonal costs like custom/import fees or express shipping costs cannot be refunded.

Return postage must be paid by the customer!


If you want new goods, please order them regularly via the website.


The following applies to returns from abroad: Please send the package back to us with sufficient postage using a shipping service provider of your choice. Please use the parcel service of the respective shipping service provider and NOT by registered mail.


When returning from a non-EU country: In addition, the original invoice must be attached to the outside of the package. Otherwise, the package could be held up at customs, causing additional processing time and costs.


If you have any further questions, just give us a call or send an email to: info@rollerderbyhouse.eu