For organizational reasons (including a greatly increased number of online orders, emails and returns, hygienic effort, sales space that is too small), our shop in Hochheim remains closed until further notice.
Online orders will continue to be processed as normal and usually received by 2:00 p.m. shipped the same day. Unfortunately, phone and email support is currently very limited. The current processing time for emails is approx. 5-8 working days!
The current processing time for returns is currently also approx. 4-7 working days!
Important note: assemblies (boot + plates) are temporarily not possible.
We ask for your understanding that there may be delays in delivery due to the circumstances. We currently work in special shifts almost around the clock and do our best to process all inquiries, orders and returns / exchanges in turn as quickly as possible.
Please support our employees, suppliers and delivery partners with your patience.
We hope that this difficult situation will be over shortly and that we can be there for you as usual in the shop and on the phone.
Stay healthy! Your Rollerderbyhouse team